Q: How do I find the custom jerseys I want to buy?
Find on home page the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name, you will see a list of sub-categories. Choose the one your item belongs to, and you will to transferred to the product page. You can choose the item you want to buy here.
Q: How do I make my favorite custom jerseys that I didn’t find online?
Please contact us and tell us what’s your idea. We would be happy to send you a free mock-up of your design and a modest price quote based on exactly what you want.
Q: How do you send my personalized jerseys?
We are proud to use DHL/USPS as our primary carrier. Our production time will be the same and shipping costs vary depending on where the order is going.
Q: How long will I get my custom jerseys?
Typically, it takes about 5-7 business days to prepare your order, and shipping time is 5-7 business days. If your order choose Expedited shipping,the production time of the jersey is 3-5 business days, the shipping time is 3-5 business days.
Receiving Time=Production Time+ Shipping Time
Q: How do I return the items to your company?
Our personalized jerseys cannot be returned unless it is defective or damaged. Please refer to our Shipping&Returns Policy on Damaged/Misprinted Items or please contact our customer service for return.
Q: Why do you charge my card more than price of your product?
We only receive the product price. The extra money may be charged by the bank as the bank fee. Hope you can understand. Note: Since there is exchange conversion, cross-border fees (Charged by issuing bank) and etc., there is a difference between the actual charge and transaction amount, and the proportion will be depending on the bank.